How do I activate my credit limit facility?

You can activate the pre-approved credit limit loan facility through the TVS Credit Saathi app. The steps are as follows: Step 1: Visit the InstaCard section in TVS Credit Saathi App. Step 2: Enter your Date of Birth and submit the declaration. Step 3: You will receive an OTP on your registered mobile number for validation. Upon validation, your credit limit will be activated for usage.

Where can I use my InstaCard?

InstaCard can be used for shopping, purchasing, and payment needs across online and offline merchant networks, covering categories such as electronics, consumer durables, lifestyle, home appliances, furniture, education, health, travel, domestic usage, etc.

How does my transaction convert into a loan/EMI?

All transactions are converted into a loan on the basis of the loan request submitted through TVS Credit Saathi App or merchant stores. Monthly interest rate up to 3%* is applicable. Please, refer to the grid below to understand the repayment tenure options. Amount ( ₹ ) 3 Months 6 Months 9 Months 12 Months 15 Months 18 Months 24 Months 3000 to 5,000 5,001 to 10,000 10,001 to 20,000 20,001 to 30,000 30,001 to 40,000 40,001 to 50,000

How many loan transactions can I avail using my InstaCard?

You can avail a maximum of 3 parallel loans within the approved limit using your InstaCard subject to terms and conditions communicated from time to time.

What is the minimum and maximum cap for a single transaction?

You can do a minimum transaction of Rs.3000 and a maximum transaction of Rs.50,000 in a single transaction.

From which bank account will my monthly EMI be debited?

Your monthly EMI for your InstaCard instant loans will be debited from the same bank account registered with us for your previous loan.

Will I be charged interest from the date I submit the loan facility request on my InstaCard?

Yes, on your InstaCard, you will be charged interest from the date of loan disbursement for successful transactions.

How to use InstaCard Bank Transfer option?

Steps to use the InstaCard Bank Transfer option: Open TVS Saathi app -> InstaCard -> Bank Transfer. Select your loan amount with EMI and Tenure to proceed. Check your registered bank details and confirm the OTP. Submit and the amount will be transferred within 30 minutes.

How to use InstaCard Merchant store option?

Steps to use the InstaCard Merchant store option: Visit any of our partner stores. Make your purchase. Ask the dealer for the TVS Credit EMI payment option. Share your mobile number to check the credit limit. Choose the loan amount, EMI, and tenure and submit it with the OTP.

How to use InstaCard Shop Online option?

Steps to use the InstaCard Shop Online option: Open TVS Saathi app -> InstaCard -> “Shop Online” -> Select the brand or visit directly any of our partner websites. Select your product and add it to the cart to proceed. Choose TVS Credit EMI as a payment option and log in with your mobile number to check the credit limit. Confirm the loan amount, select EMI and tenure, and authorize the transaction with OTP.

When will I receive the physical InstaCard?

You can access a Virtual EMI card in the TVS Credit Saathi App which is just a unique identification number. But If you require a physical InstaCard you can place a request by paying Rs.100.

Where do I reach out in case of any queries or assistance about availing the loan facility on my InstaCard?

If you have any queries or need assistance regarding availing the loan facility on my InstaCard, you can reach out to us at 044-66-123456 or via email at helpdesk@tvscredit.com.

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