How can I suspend my e-Mandate online?

Following are the steps which will help you suspend your e-mandate online:

1. Visit www.tvscredit.com and click on the login option under which you will find the option for customer login. Login to the customer portal by entering the registered mobile number and then enter the OTP which you will receive on your mobile number
2. Click on Raise a Query option
3. Enter your loan agreement number
4. In the category dropdown menu, select suspend mandate
5. In the question grid you can type in your request. Upload the details as image, if available
6. Click on submit to complete the request

After submitting your request, you will receive an acknowledgement for the same in the form of a ticket number, post which TVS Credit team will complete the and provide a confirmation after completion.